The most important challenge faced by city administrators at the 21st century is to achieve that urban environment becomes a place where living is pleasant, with effective and efficient citizen services and where the citizens themselves play a key role on the management.

Within the framework of providing services to cities, it is essential to have ICT tools that support the provision of effective, efficient, sustainable and comprehensive services: truly intelligent services

This goal cannot be achieved if there are no systems available allowing to collect company’s know-how, capitalizing on these systems the best practices, efficient processes, optimized communications, etc. and offering all the agents that interact in a city (administration - citizens - companies) modern and collaborative tools that make possible an agile management of the information that results in an optimal service provision.

FCC Enviro has developed "VISION - Intelligent platform for the provision of citizen services" which allows us to meet our objectives, responding to the current requirements of our customers and being prepared for the future challenges that appear in the provision of our services.

By developing the VISION platform, offers an intelligent model of management and monitoring of services. The platform is oriented both to provide specific services and to obtain tools that facilitate the development and adaptation of new functionalities.

The continuous management of information and its immediate availability increase the efficiency, coordination and speed with which services are provided. Citizens benefit from a better understanding of the range of urban facilities and services available, and municipal services see improvements in their quality and efficiency.